How to work at a hotel

How to work at a hotel


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Hotel maintenance workers are well-rounded helpers who offer preventative maintenance and repairs to all areas of the hotel, including its exterior, heating and cooling systems, plumbing, electrical systems, floors, walls and furniture. They have the skills to use a variety of equipment and the ability to work a physically demanding role that can demand on-call work to handle emergencies. Since this career requires a wide repair and maintenance background with varied duties each day, working in hotel maintenance can be a good fit if you are a jack-of-all-trades and like doing different tasks each day on the job.

Job Description

Working in hotel maintenance, you are responsible for keeping the hotel maintained and fixing any errors that are needed. This can include putting in new carpets in guest rooms, repairing holes in walls, changing settings on cooling and heating equipment, putting new light bulbs in the hotel’s outdoor lamps and performing general cleaning tasks inside and outside the hotel’s building. Other hotel maintenance duties and responsibilities include repainting walls, fixing broken furniture, fixing minor electrical issues and making faucets stop leaking. You can expect physically demanding work that includes using tools and equipment and moving around much of the day, including having to climb ladders, lift heavy items and crawl in tight spaces when necessary.

Education Requirements

A high school education with classes in repair and maintenance can prepare you to be a hotel maintenance professional. These courses should give you a well-rounded background in topics like plumbing, electricity, air conditioning and heating systems, wall repair, carpentry and cleaning. The hotel that employs you may also provide job shadowing and training to teach you common maintenance tasks. Depending on what type of hotel maintenance tasks you do, tour state may require you to pursue additional certification or licensure.

As of May 2017, general maintenance and repair workers got paid a median wage of $37,670 a year, with half making less and the other half getting more. Pay varied significantly from below $22,820 for the bottom 10 percent of workers to over $61,720 for the top 10 percent. Travel accommodation ranked third in employment level and offered workers an average of $34,730 a year, coming after $37,180 for real estate and $42,750 for local government.


The BLS reported in May 2017 that around 85,000 of an estimated 1.3 million general maintenance and repair workers found employment in travel accommodation, where they worked in hotels, resorts, rental homes, hostels and other lodgings. While some maintenance professionals offer services to multiple facilities at a time, hotel maintenance workers tend to stay at the same facility for their work shifts. They often work irregular hours and may come in on their days off, if the hotel needs an emergency repair.

Years of Experience

Working as a hotel maintenance leader can lead to raises and promotion opportunities based on how many years you have worked in maintenance. While did not report salary ranges by experience for hotel maintenance workers, it did show a pay range in May 2018 of between $21,023 and $41,244 that will depend on your experience. To have a more generous income, you can seek promotion to a hotel maintenance manager role, which listed as having a higher pay range of $25,491 to $49,377.

Job Growth Trend

The BLS reports a good outlook for all general maintenance workers between 2016 and 2026. This occupation will grow not only by 8 percent, but also it will feature many job openings to replace retiring maintenance workers. The greatest demand is for maintenance professionals who make home repairs, although new building construction and maintenance needed for older buildings also will fuel growth. You can expect better prospects, if you have at least a year of experience doing maintenance work.

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How to work at a hotel

The hospitality industry revolves around providing excellent customer service in a wide variety of positions. There are many different kinds of hospitality industry jobs, including many of the positions available at hotels, restaurants, vacation destinations, and event planning services. For people who love working with customers and enjoy the travel, tourism, and leisure activity market, the hospitality industry may be just the right fit.

Hotels are a great place to find hospitality industry jobs. While fine furnishings and fancy clubs are great features, the efficiency and attitude of the staff may be a major factor in determining a hotel’s reputation. Hospitality jobs at hotels include domestic work, such as housekeeping, concierge jobs, and receptionist positions. In addition, many hotels need workers with specialized skills to perform hospitality jobs, such as pool lifeguards, bartenders, and daycare givers. In areas with a good tourism or business market, hospitality jobs at hotels may be consistently available.

Some restaurants feature a variety of jobs that are related to hospitality. Greeters and hostesses can help set the tone for a dining experience by meeting customers at the door and helping them to a table. Waiters and waitresses must interact with their customers throughout the meal, always being polite and ready to assist if necessary. At a fine dining restaurant, one job that is sometimes available is as a sommelier. As a wine expert, the sommelier can recommend wine pairings and is always ready with the details and history of a particular bottle.

Areas that attract a lot of tourists often have a wide variety of hospitality jobs with varying descriptions. Locations with prominent natural features often have tours available with experienced guides who are able to lead tourists to see natural wonders. Theme parks may feature hundreds of hospitality jobs, involving everything from selling popcorn to dressing up like a famous cartoon character. Any area with a casino will usually have a variety of hospitality industry jobs available, from croupiers to VIP concierge agents.

One other major area where hospitality jobs are rampant is event planning. Catering companies, florists, DJ services, and venue rental businesses are all important hospitality outposts. For anyone who dreams of becoming a party or wedding planner, entry-level jobs in this segment of the hospitality industry can be a great place to start gaining skills and experience.

Finding hospitality industry jobs in a local area may involve checking the want ads and canvassing local hospitality-based businesses, like hotels, with resumes. To find jobs that involve travel or special skills, Internet searches for “hospitality jobs” may turn up a variety of exciting and profitable results. Large chain hospitality companies, such as cruise ship lines or major hotel groups, often post available job opportunities on their central website.

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How to work at a hotel

The hotel and hospitality industry offers many types of employment for job seekers. Hotels need a variety of employees for front desk work, performing cleaning duties, security and managing day-to-day operations. More demanding and lucrative jobs generally require prospective employees to have some form of prior hotel work experience. People seeking to enter the hospitality industry may wish to look for entry-level positions that require less upfront experience or seek temporary positions from staffing agencies. Students enrolled in a hotel management program can search for internship opportunities within the field.

One of the easiest ways to get hotel work experience is to apply for entry-level positions within the industry. Positions in housekeeping, recreation, and food and beverage typically require less experience and those areas may need extra employees during seasonal periods. While these jobs can be physically demanding, they also can help an employee develop contacts within the industry and a familiarity with how hotels operate. Other types of prior service industry experience can helpful in proving that an applicant is qualified for a customer service role within a hotel environment. Some employees may wish to start out in smaller hotels to gain some experience before applying for work in more exclusive properties.

Going through temporary staffing agencies can be another good method of acquiring hotel work experience. Hotels often contract with temp agencies to find employees to fill in for staff members who are ill or on vacation. This can be a good method of finding seasonal employment or part-time work in areas that attract tourists. Temping also offers ways to find permanent positions within the industry and allows people to make useful contacts. Temporary employees may have to deal with lower wages and reduced work benefits, depending on their agreement with their staffing agency.

People interested a management career within the hotel and hospitality industry often enroll in a two- or four-year degree program dedicated to this field. While these programs can help prepare an employee for many facets of the hotel workplace, the classroom cannot provide real-world experience. Students may wish to seek hotel work experience in the form of an internship or summer employment. Internships can provide a good opportunity for students to learn, without requiring them to have the same level of expertise as a regular employee. Many internships are competitive and may require prospective applicants to possess a minimum level of customer service knowledge to qualify for these hotel work experience opportunities.

Search hotel, hospitality and tourism jobs around the world in places like Europe, North America, Asia, the Middle East, Latin America and the Pacific. Popular places to seek hotel employment include Spain, the UK, Canada, USA, Thailand, Dubai and Australia. Search hotel jobs around the world today.

Hotel & Hospitality Work Abroad

Find hotel and hospitality jobs around the world for applicants, couples and foreigners.

Work at a Hotel Overseas

How to work at a hotel

There are so many reasons why you might want to work abroad at a hotel abroad. This can be an exciting career / life change where you will get to live and integrate into a new country whilst getting paid. There are positions in English whilst it is recommended if you are applying to a foreign speaking country you try to learn at least the basics of the destination language. Some jobs do not require any experience but for more skilled / senior positions

Candidates with good customer service skills or the ability to speak multiple languages could find a job as a receptionist or general assistant. Those with experience of specialist skills are in demand on resorts to work as resort representatives, chefs, childcare helpers or to provide entertainment. Unskilled hotel jobs include laundry, bar work and even something as easy as washing dishes. If you are lacking experience you might want to apply for a hospitality internship or if the idea of traveling the world appeals to you there are several roles available for internationals to work on a cruise ship.

Types of Hotel Positions Available

How to work at a hotel

You can find work in a wide range of areas including:

  • Managers
  • Receptionists
  • Phone Centre
  • Waiters / waitresses
  • Cleaners
  • Chefs and cooks
  • Service staff
  • Bar staff
  • Childcare assistants
  • Handymen / maintenance staff
  • Entertainment
  • Office and website positions

Salary & Benefits

What you get paid depends on the recruiter and also your role. One of the added benefits is some hotels and hostel provide free or low cost accommodation – this can save you a lot of money.

Popular Destinations

You can find work anywhere around the world and below we have put together a list of popular destinations to apply:

How to work at a hotel

Working Holiday – United Kingdom

  • United Kingdom
  • 6 weeks – 1 Year+ / From: $ 1000

How to work at a hotel

Work Experience & Internships in Spain

  • Bilbao, Northern Spain
  • 1 week – 1 year / From: € 100

How to work at a hotel

Ireland TEFL Scholarship: Teach English in Dublin

  • Ireland
  • 1 week – 3 weeks / From: £ 0


Hotel Jobs in the United Kingdom

Tourism is a huge industry in the UK and thousands of people are employed in bars, clubs, restaurants, hotels, hostels and pubs. You can find positions throughout England, Wales, Scotland and Northern Ireland.

Roles include cleaners, desk clerks, handymen, receptionists, call centre operators. Some of the best places to gain employment include London – there are lots of hotels and hostels here so your chances of finding a job are higher. Manchester, Birmingham, Liverpool and Cardiff are also a great choice. If you would like to experience life by the beach both Brighton and Bournemouth offer lots of seasonal employment opportunities. Other places you might want to consider are The Lake District and The Channel Isles.

If you are applying from outside of the UK you will need to be a confident speaker of English. Search seasonal jobs in the United Kingdom.

Hotel Jobs in France

Does the idea of going to work in France appeal to you? A popular option is to seek out work at hotels, restaurants, bars and cafes. Generally you can apply for these jobs all year round and there is a lot of choice when it comes to your destination, you could choose a big city like Paris or head somewhere more touristy in summer like La Rochelle.

Before applying though make sure you have a competant level of the French language, you will be working with natives and also dealing direct with people on these jobs so your French will need to be at a good level. If you don’t know any French buy a phrasebook and try to pick up some words/phrases relevent to the industry you will be working in e.g. conversational things like how to ask customers what they want, names of drinks, how to be of help etc. You could also book a French language course in France.

Hotel Jobs in Spain

There are hotel jobs available in large cities like Barcelona, Madrid, Alicante and Valencia whilst if you are an English speaker you stand a better chance of getting work in places like the Canary Islands, Ibiza and other popular tourist destinations. Some positions are behind the scenes where you might get away without being fluent for example cleaning, working in the kitchen, being a handyman etc. There are also lots of expat bars and clubs which are run by Brits, Australians and Irish people where you should be okay if your French isn’t up to scratch. Some hostels also allow you to work in exchange for your board and meals. You can apply online, direct in person or go through a recruitment agency. View seasonal jobs in Spain.

How to work at a hotel

Hotels are one of the best places to be if you want a private staycation. They don’t just provide lodging but also your other needs like food, bathroom essentials, entertainment, and the laundry service. That is why even if you weren’t able to pack plenty of clothes, the laundry service got your back! But how does hotel laundry service work? This is what you will learn in this article.

When Did Hotels Started to Offer Laundry Service?

Before we enlighten you about how hotel laundry service works, you must know more about the laundry service. Yes, we know that most hotels, especially the exclusive and extravagant ones, offer laundry service. But do you know how it started? Well, you will be surprised that the laundry service begun in the mid-18th century. If we are to base history, during the 19th and early 20th century, many Chinese immigrants were discriminated by doing the laundries in North America. Their lack of English-language skills caused the language barrier between the people in America and the Chinese immigrants; even Chinese men rendered 10 to 16 hours a day on laundry service. While in other places like India, men were also the one who does the laundry service during the early times. They are called “dhobiwallah” or “dhobi”. You see, even before, laundry service has been highly regarded. And mind you, it has been a relief for tourists or guests since then.

Let Us Discover How Does Hotel Laundry Service Work:

Deals with Contractors

Do hotels have laundry service? Yes, they do, but not all! Some hotels tie-up with contractors for the service of the hospitality industry. Many hotels have their own place for laundry services. As part of their service, they hire workers to do the job. While some choose to make deals with the contractors. Meaning, they reach out for laundry contractors to do the job. Some are on-site; others are off the site. Their partnership includes the linen articles, guests’ apparel, table linens, as well as the uniforms.

Availing the Service

How to use a hotel laundry service? How Does Hotel Laundry Service Work? You might be intimidated because it’s your first time. But don’t worry because we are here to help! Just follow the tips that we have provided below, and you’re good to go!

  1. Ask for the pricelist of the hotel’s laundry service. This will give an idea of how much you will be spending on their laundry service.
  2. Put all your dirty clothes in the laundry bag provided by the hotel in your room. If there is none, you may call through the telephone or visit the front desk for one.
  3. Choose the type of laundry service you wish and fill out the form you will be giving you.
  4. Leave your dirty clothes inside the room and wait for it to be picked up by the room service attendant.
  5. Wait for your clothes to be returned.
  6. Pay after receiving your clothes. Usually, it will be added to your bill as you check out. But with some hotels which are tied up with their laundry contractor, you need to pay the bill once you have received your clothes.

Laundry Operation

How does hotel laundry service work? To help you understand this, we have provided the laundry operation and flow below. Knowing this will help you understand their set up and how they clean your clothes as well as the linens in your bed.

  1. The dirty clothes and linens are collected on every hotel floor.
  2. They will send all the dirty clothes and linens in the laundry site.
  3. They will sort the clothes based on their fabric type, color, and stain if there is.
  4. The staff will load the dirty clothes and linens in the washer.
  5. Clothes with stains are treated separately.
  6. The staff will dry your clothes with the help of the special drier that works with different temperatures.
  7. They will fold and iron the clothes.
  8. They will deliver it back to your room.

You check into your hotel after a hard day of traveling. All you want to do is kick off your shoes, set the temperature to whatever hot or cold extreme you wouldn’t be able to get away with at home, and say hello to your Netflix queue before some much-earned rest. And then you realize the terrible truth: Your wi-fi connection is horrible or, worse, non-existent.

For a weary traveler—or even a well-rested one—there are few things more annoying than paying a small fortune for a hotel room, only to quickly realize that your wireless connection is terrible. Gone are your dreams of getting any work done on your trip, streaming your favorite music to get you in the mood for a big theme park day, or uploading all of your daily vacation photos to your social network (or cloud storage) of choice.

Here are a few tips you can use to address potential wireless woes before they become a problem.

Before you book: Check for awesome wi-fi

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As you’re booking your next vacation, consider your wireless needs when you’re deciding where to say. This can be as easy as pulling up a third-party reviews site like Yelp or TripAdvisor and seeing what past guests have had to say about a hotel’s wi-fi capabilities. If there are a bunch of complaints, you might want to consider booking elsewhere. That, or know that you’re going to have to go into vacation mode with more of a wireless game plan.

While you’re looking for the perfect hotel, consider its proximity to any nearby public hotspots—as a last-ditch backup plan, of course. This could include a nearby Starbucks or McDonald’s, a local library, or just any general public hotspot that you can find using an app like WeFi ( iOS , Android ) or WiFi Map ( iOS , Android ).

As The Points Guy’s Katie Genter notes, there are also a few sites that specifically profile hotels by their wireless capabilities. They’re not perfect , but sites like hotelwifitest or SpeedSpot should have listings for at least the major properties wherever it is you’re looking to go.

While you’re packing: Bring along the right gear

If your hotel is confirmed to have spotty wi-fi, or you just want to be super-safe (spoiler: I always go the “just in case” route), the easiest way to ensure a great wireless connection in your room is to bring your own router. There are plenty of great travel routers you can buy; they aren’t expensive, nor do you need anything high-powered. A simple N300 travel router with WISP capabilities should be sufficient—something like the TP-Link TL-WR802N , which should cost you less than $40 and fit in the palm of your hand.

In theory, you should just be able to plug one into the wall, connect your room’s Ethernet cable to the router, and connect to your own wi-fi network instead of the hotel’s. Routers that support the aforementioned “WISP mode” can also work as a wireless repeater of-sorts, giving you a stronger connection to a hotel’s wi-fi signal without the hotel figuring out that you’re sharing that connection with multiple devices in your room.

Either way, it’s possible that your hotel has found a method to prevent you from using your own router in your room—up to and including disabling the Ethernet connection entirely . That said, a typical travel router is super-tiny and shouldn’t be much of a burden to stash in your luggage or carry-on bag. I’d much rather have one to try out than to not have one at all. and have a crappy wireless connection.

You can also try picking up a beefier external antenna for your router. An antenna that you connect to your laptop’s USB port might give you a little more firepower than your laptop’s built-in capabilities, and it could give you a shot at getting a better overall connection. This can get a little expensive, however; I’d recommend trying the travel router first if you don’t want your troubleshooting to cost more than one night’s stay at your hotel.

Travel Tips

How to work at a hotel

(Photo: Christopher Robbins/Photodisc/Getty Images )

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The free wireless Internet connection at your hotel can be ideal for keeping up with email, checking in for your flight and managing work while away from the office. But a wireless network can also be an access point for hackers and other intruders who may infiltrate your computer or transmit a virus. Take steps to protect yourself and safely use your hotel’s wireless network.

Step 1

Turn on your computer’s firewall to block hackers and unwanted traffic while on the wireless hotspot. On a Mac, select “System Preferences” and click “Security” to activate the firewall. On a Windows Vista computer, click the “Start” menu and select “Control Panel.” Double-click “Network and Internet,” select “Windows Firewall,” and click “Turn Windows Firewall On.” Consult your user manual for all other operating systems.

Step 2

Disable file sharing on your computer while it’s on the hotel’s wireless network, to avoid unwittingly transmitting private files and folders to the entire guest list at the hotel. On a Mac, open “System Preferences” in the “Apple” menu and click “Sharing.” In Windows Vista, open your “Control Panel” and click “Network and Internet.” Open “Network and Sharing Center” and select “Turn off file sharing.” Consult your computer’s user manual if you’re using a different operating system.

Step 3

Connect to the hotel’s wireless network. The network title probably will include the hotel’s name. If several networks are accessible from within the hotel, consult the front desk to determine the official wireless access point. The other network connections may be unsecured or malicious and may open up your computer to viruses or hacker attacks.

Step 4

Check for a secure login page before you sign in. Most hotel wireless access points require you to submit your name, room number or other personal information. Look for an address starting with “https://” to ensure the login page is encrypted to protect your personal information.

  • “Wireless Safety: Wireless5 Safety Certification;” EC-Council; 2009
  • 7 Tips for Working Securely from Wireless Hotspots
  • Your operating system’s manufacturer constantly releases updated and patches to resolve security holes and problems with the software. Keep your computer updated at all times to avoid being exploited by a hacker or virus.

Joshua Duvauchelle is a certified personal trainer and health journalist, relationships expert and gardening specialist. His articles and advice have appeared in dozens of magazines, including exercise workouts in Shape, relationship guides for Alive and lifestyle tips for Lifehacker. In his spare time, he enjoys yoga and urban patio gardening.

A hotel is the natural extension of a home office

2020 has not been kind to the travel industry. The pandemic cancelled highly anticipated vacations, destination-worthy events (see you in 2021, Tokyo Olympics) and pretty much all travel not deemed to be essential. In the United States, the travel industry is expected to lose about $500 billion in revenue this year. That’s no small number, especially when the end of the pandemic is not currently in sight.

Hospitality industry leaders have gotten creative on how to serve the community and reduce revenue loss in the past few months, opening outdoor restaurants, accommodating healthcare and essential workers and even re-branding as office spaces while many shared workplaces are still closed. Across the nation, several hotels have launched new programs to accommodate the ‘work from hotel’ concept, taking advantage of already existing amenities (mid-day bath, anyone? mid-meeting room service?) and space to serve a local clientele, instead of travelers, who are staying at home.

This trendy hotel in the heart of Williamsburg, Brooklyn has partnered with co-working space, Industrious, to launch work from hotel rooms for up to four co-workers. Rooms are rentable daily, from 8 a.m. – 6 p.m. and include a private outdoor patio, floor-to-ceiling windows, free beverages, and digital access to The New York Times. Dogs are welcome. Rates start at $160, but extended stay and large team rates are also available.

Why Dynamic Hotel Award Pricing Can Be Win-Win-Win

New Yorkers can escape the confines of their apartments for an office with a view at New York Marriott at the Brooklyn Bridge. The hotel provides guests with inspiring views of the Brooklyn Bridge and Downtown Manhattan skyline, with king-sized guest rooms starting at 400 square feet. A sitting and work area with movable table, for easy TV viewing, working and zoom meetings is available daily, as is in-room access to local coffee and Brooklyn Winery wines to help end the day.

A new program for D.C. residents or local businesses in need of additional space to work dedicates private guest rooms for day use with a three-month commitment. The $2,000 per month fee includes weekly housekeeping services, a 20% savings on food and beverage, access to the fitness center, and additional savings on meeting space.

Up to three guests can be accommodated in small meeting rooms with a screen set up for social distanced meetings, from 7 a.m.- 5 p.m. daily. $100 per person gets a private meeting room, $75 per person earns lobby work space, both of which include coffee, lunch with choice of salad or sandwich from JW Market, parking, and wifi.

Featuring 12 corner suites each with a relaxing sitting area, kitchen, and ample work space, work from hotel guests have full access to the hotel’s amenities including the fitness center featuring Peloton bikes, a restaurant, coffeeshop, bar, and Mila Rooftop, Glendale’s tallest rooftop bar featuring sweeping views of the Verdugo Mountains. En-suite refrigerators can be stocked with work snacks upon request.

Guests can reserve rooms to be used as a workspace with a large work desks from 9 a.m.-5 p.m. daily, including sodas and snacks in the room, enhanced wifi, a 10% discount in the restaurant, and in-room dining. Rates start at $99 per day.

Pillowtop bedding, designer bathrooms and high-speed Wi-Fi access make working from home a comfort at this artfully design property. For an ultra productive week, five night stays come with a hefty discount.

The only resort in Downtown Santa Fe, this property’s unique casita style is ideal for those seeking a rejuvenating work-cation with the privacy of a home office. The Southwestern-style hotel offers options like cozy fireplaces, private patios, and scenic garden views. Solo workers can also enjoy the Cozy Artist Studio Queen, which includes breakfast.

We all deserve a work-cation in 2020

Locals can reserve guest rooms to be used as a workspace with a large work desks from 9 a.m.- 5 p.m., which include sodas and snacks in the room, enhanced wifi, a 10% discount in the restaurant, and in-room dining is also available for purchase. Rates start at $99 per day.

The Work & Play Suite Package for the hotel’s executive suites with connecting bedrooms includes complimentary stocked fridge of beverages daily, and a 20% savings on food and beverage. Package rates start at $379, per night with a two-night minimum stay. For those needing a weekly office, the “Office Suite” package is available starting at $2,100 per week.

The Work in Paradise Package allows guests to take in ocean views from private verandas off the Key West harbor for a workday that’ll feel more like a vacation. The package includes up to 30% off of the nightly room rate, a daily breakfast served on the outdoor veranda, and a complimentary bottle of Prosecco, to toast to a productive work day.